Hugh Sinnock, Vice President of Customer Experience
Las Vegas Convention and Visitors Authority
Hugh Sinnock is vice president of customer
experience for the Las Vegas Convention and
Visitors Authority (LVCVA). The LVCVA is the
destination marketing organization for Las
Vegas and Southern Nevada, and its mission
centers on attracting visitors by promoting
the destination as the world’s most
desirable destination for leisure and
business travel. The LVCVA also owns and
operates the Las Vegas Convention Center.
In his role, Mr. Sinnock is directly
responsible for overseeing the public
service offerings of the Las Vegas
Convention Center, including oversight of
in-house partners, Centerplate, FedEx
Office, American Express OPEN and Cox
Business. He also oversees the Convention
Services and Destination Services
departments of the LVCVA.
Mr. Sinnock joined the LVCVA in 2006 as
director of customer experience. He was
promoted to his current role in 2013. Prior
to joining the LVCVA, Mr. Sinnock served as
regional operations director for Reed
Exhibitions and director of facilities for
GES Exposition Services. In 2005, Tradeshow
Week named him as one of 25 “People You Need
to Know in Las Vegas.”
Following graduation from Indiana
University, Mr. Sinnock spent five years as
a pilot in the U.S. Air Force, with service
in Southeast Asia during the Vietnam War. He
has served as a board member of Opportunity
Village since 2006, and is a member of the
Las Vegas Centennial Commission. In April
2017, he was named “Honorary Commander” of
the 99th ABW of Nellis Air Force Base.